The values shown on the site are in USD - US Dollars.
If applicable, an exchange rate is applied by your credit card / bank administrator and may also include additional taxes.
Right of return for any reason
We accept returns within 14 days of receipt of the SIM card in accordance with the terms and conditions described below.
Damaged or nonfunctional SIMs
Damaged or non-functioning SIMs will be replaced or refunded at no cost to the customer after the customer has followed the troubleshooting steps provided by Travel Mobile customer support, which may include confirmation that the customer’s telephone is SIM unlocked and that the appropriate configurations have been made in the telephone.
If the SIM cannot be replaced, once Travel Mobile receives the damaged SIM, then the funds will be refunded to the credit card used for purchase.
Check your inbox as you should receive an email with a link to enter a new password. Clicking on the link will take you to a page with a field to register your new password.
Here at Travel Mobile, we want to help you find the right carrier and plan for your international travel.
Region - SIM options and international plans are organized by region.
Plans - We display plan highlights on cards, where you can check the following information, Operator Name, Plan Amount, Data Package, Plan Validity and other additional information.
If you are unsure which carrier and plan to choose for your international travel, click the Learn More button located at the bottom of the card, just below the Add to Cart button.
You will be directed to a page where you can see all the coverage information, what benefits you get from the plan, frequently asked questions additional information.
If you're unsure or just want some help, contact us through our online CHAT and we'll be happy to help!
If you already know which carrier and plan to choose, just click follow the steps below:
NOTE: Please make sure all your address information is correct.
Notes:
Yes, through the travelmobile.biz platform you can manage your SIMs and topup during or after your travel by following the steps below.
Note:
For each carrier there is a deadline to recharge before the SIM is canceled. Below are the deadlines for recharging:
There are two ways to receive referral bonuses:
Be Invited - Anyone who already has an email account registered on the Travel Mobile website can invite you to create an account on our website. By accepting the invitation you will receive a USD 10.00 discount on your first purchase.
Inviting - With an email registered on the Travel Mobile website, you can send invitations to as many people as you like. When a guest of yours purchases our services you'll get a USD 5.00 credit added to your account.
NOTE: There is no invitation submission limit and no deadline to use bonuses. The more people you invite the more bonuses and discounts you can earn.
Simply, follow the steps below:
NOTE: Remember to tell your friends about the invitation you sent and ask them to check their spam box just in case it ends up there!
Lycamobile has excellent coverage throughout the U.S. (except Alaska) and runs on the T-Mobile network. Their plans include unlimited calls in the U.S. (local and long-distance), unlimited Internet, unlimited SMS and unlimited calls to over international destinations.
You can check Lycamobile coverage by entering the city and state.
NOTE: If your phone does not support LTE band 4 network frequencies, consider using the operator Red Pocket.
Once you consume the package of high-speed data the connection speed will be reduced from 4G speeds to 2G speeds (approximately 128 kbps).
You can purchase an additional 1 GB of high-speed data. For details please contact our support team.
Below are instructions on how to configure your phone, if necessary.
If your carrier allows it, you can view the settings and APN from the following locations:
Then fill in the following information:
Then go to LTE Setup (Optional) and enter the following information
In MMS session fill in the following information
Press the Home button to save the APN and exit to the main screen. Now restart your phone and confirm the internet is working.
Before you begin, make sure your Wi-Fi is turned off and your phone is not in Airplane Mode .
Then click the Top menu under Add hotspots and fill in the following settings (upper and lower case):
Be sure to select the Lycamobile profile you just created.
Below are instructions on how to configure your phone, if necessary.
IMPORTANT: If you have an iPhone it is important to follow the instructions below.
NOTE: It is important that you are connected to a Wi-Fi network to follow the steps above.
Before you begin, make sure your Wi-Fi is turned off and your phone is not in Airplane Mode.
Then click the Top menu under Add hotspots and fill in the following settings (upper and lower case):
Press menu and select Save Be sure to select the Red Pocket profile you just created.
In Europe, Orange has excellent coverage in 48 destinations with true 4G / LTE connection speeds.
#123#
and you'll receive a SMS with the data package, SMS and voice minutes balance225
and you will receive a text message with your numberNOTE:
It's simple, just follow the steps below:
NOTE: Do not install the SIM in your phone UNTIL you are in Europe
Refills should be done on the Orange website when you are already in Europe, and only after first use of the SIM. Just follow the steps below.
Depending on the plan you have purchased, you may have an amount of minutes available to make local and international calls. Check the plan to find out how many minutes are available for local and international calls.
+
or 00
followed by the country code and phone number you wish to call+ 33
to your SIM phone number and remove the initial0
06 53 56 96 00
, the number to dial to reach you is +33 6 53 56 96 00.700
from a cell phone or3970
from a landline+33 6 07 62 64
099
* 146 * 942 #
ONESIM has excellent coverage in over 100 countries. Typically, coverage is available on multiple operator networks within each country.
Yes! But it will depend on the plan purchased, some plans include a small amount of credit to allow you to make local and international calls for emergencies. You can also add more credit on the Travel Mobile website.
If you need more credits to make local and international calls, just log in to your account on our site and request a recharge.
Turn on your phone and once your phone registers on an available network, it is ready for use.
Your family and friends can call you at any time.
If your phone has current OS updates and Data Roaming is enabled, you may not need to set up your phone.
But if you need to follow the steps below, depending on the operating system of your phone.
If your carrier allows it, you can view the settings and APN from the following locations:
Then fill in the following information:
Press the Home button to save the APN and exit to the main screen. Now restart your phone and see if the internet is working.
Before you begin, make sure your Wi-Fi is turned off and your phone is not in Airplane Mode.
Then click the Top menu under Add hotspots and fill in the following settings (upper and lower case):
Be sure to select the ONESIM profile you just created.
JT has excellent coverage in over 100 countries. Typically, coverage is available on multiple operator networks within each country.
Yes! But it will depend on the plan purchased, some plans include a small amount of credit to make local and international calls for emergencies.
If you need more credits to make local and international calls, just log in to your account on our site and request a recharge.
Turn on your phone and once your phone registers on an available network, it is ready for use.
Your family and friends can call you at any time, whether or not you are in your coverage area.
If your phone has current OS updates and Data Roaming is enabled, you may not need to set up your phone.
But if you need to follow the steps below, depending on the operating system of your phone.
If your carrier allows it, you can view the settings and APN from the following locations:
Then fill in the following information:
Press the Home button to save the APN and exit to the main screen. Now restart your phone and see if the internet is working.
Before you begin, make sure your WiFi is turned off and your phone is not in Airplane Mode.
Then click the Top menu under Add hotspots and fill in the following settings (upper and lower case):
Be sure to select the JT profile you just created.
If your phone prompts you to accept new carrier settings, be sure to say yes!
Remember you must have an unlocked GSM phone to use the service.
For 4G / LTE service within the United States your phone must support network frequencies of 1700 MHz and 2100 MHz.
It may be necessary to configure the APN of the operator for your phone's data network to function. If you cannot access data after inserting the SIM, then simply follow the APN configuration instructions that were delivered along with your SIM chip, or consult the FAQ here for the operator SIM you purchased.
You can use one of the many sites on the web to check how to configure your phone. Just select the manufacturer and model of phone, and then the operator you will be using.
Recommended site: https://apnsettings.gishan.net
If your phone is a dual-SIM model, please remove the SIM from your home country and leave only the Travel Mobile SIM you purchased in slot 1 (bottom Tray 1).
You do not need to register your new phone number to use WhatsApp.
Wait until you arrive in your destination.
When you open WhatsApp the app will identify a new network and a new number, and will ask if you want to update the telephone number.
We recommend that you choose NOT to UPDATE, so all of your existing conversations and groups will be kept.
We suggest that you install an application to keep track of your data use and identify which applications consume data. There are several options available, for example My Data Manager, which has a user-friendly interface and supports multiple languages.
The app performs monitoring of all processes on the phone that are making use of the Internet connection, and can help identify if the data plan purchased will meet your needs based on your normal data consumption.
The app also gives you the option to customize notifications, view historical data consumption and assess which applications consume more data.